help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa keeps restarting

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-29-2019 19:51 - last edited on ‎06-30-2019 12:50 by

‎06-29-2019 19:51 - last edited on ‎06-30-2019 12:50 by

My Fitbit keeps showing the screen as if its turning on then goes black then goes right back on and has been doing that for the last 5 minutes. It shows the logo and then black then again and again. 

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-30-2019 12:55

‎06-30-2019 12:55

Welcome to the Fitbit Community @Nessabear710.

 

I appreciate your participation in the Forums and sharing that your Versa keeps restarting itself. If you haven't done so, I'd like you to restart your device as described in this help article. This will refresh your Versa internally. Please monitor your watch after that and let me know if the issue gets fixed.

 

Keep me posted! 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes