Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa not charging o responding

Replies are disabled for this topic. Start a new one or visit our Help Center.

I went to sleep last night and my versa was half charged. I woke up this morning and the screen was black and I couldn’t get it to light up or reset. I plugged it in and it showed up as 0% battery on the screen. I left it there for an hour and a half and still no change. Any suggestions? ,

 

 

Moderator edit: subject updated for clarity

Best Answer
0 Votes
1 REPLY 1

Hello @Brittneylee, welcome to the Community forums. 

 

Thank you for the information provided regarding the Versa that is not charging or responding. If this is related to the battery, please make sure that you've followed the steps provided in this article

 

If the device is charging, but the screen is completely black, make sure that you've also completed the restart procedure described here

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

Best Answer
0 Votes