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Fitbit Versa not charging.

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‎09-10-2019 23:29 - last edited on ‎09-11-2019 04:45 by Fitbit Moderator

‎09-10-2019 23:29 - last edited on ‎09-11-2019 04:45 by Fitbit Moderator

I bought fitbit versa 2 months ago.all of a sudden it's not charging.the battery has being drained.its showing 0%.tried all charging methods,used different usb's ,hr cable but no use ....please give me a solution.

 

 

Moderator edit: updated subject for clarity

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‎09-10-2019 23:29

‎09-10-2019 23:29

I bought fitbit versa 2 months ago.all of a sudden it's not charging.the battery has being drained.its showing 0%.tried all charging methods,used different usb's ,hr cable but no use ....please give me a solution.

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‎09-11-2019 04:44 - last edited on ‎03-13-2025 08:00 by Fitbit Moderator

‎09-11-2019 04:44 - last edited on ‎03-13-2025 08:00 by Fitbit Moderator

@Versa1603 it's great to see you in our Fitbit Community! I appreciate the time spent trying the troubleshooting steps before contacting our forums.

I'd like you to try the troubleshooting steps that are listed in this help article. This article contains some steps that you already tried but you can skip them and proceed with the rest. After this, charge your watch for 2-3 hours and see if it comes back to life.

Keep me posted on the outcome! 

JuanJo | Community Moderator

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