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Fitbit Versa not syncing

‎04-27-2025 12:16 - last edited on ‎04-27-2025 19:38 by Fitbit Moderator

‎04-27-2025 12:16 - last edited on ‎04-27-2025 19:38 by Fitbit Moderator

fitbit versa lite shows on account battery is empty, but it is fully charged on device. wont synch

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‎04-27-2025 19:31

‎04-27-2025 19:31

Hi, welcome to the Fitbit Community forums, @Romeo10.

Thank you for sharing all these details about the inconvenience you've been having with your Versa and for confirming that you already tried a few troubleshooting steps.

I've been informed that you were able to get in touch with the Customer Support team for further assistance with this. In this case, they will let you know how to proceed.

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