help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa not working with Spotify app even using other articles tips!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-01-2019 06:19

‎11-01-2019 06:19

It just crashes every time I try please help!

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎11-06-2019 09:01

‎11-06-2019 09:01

@Preston.s Have you tried rebooting your tracker several times? Is your Fitbit mobile app up to date? Is there any update to Spotify app in the Fitbit mobile app (open fitbit app, tap on Versa, tap on Apps and scroll down to Spotify)? Do you have a Premium Spotify account? I believe you need that.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer
0 Votes

‎11-07-2019 12:10

In response to Marrrmaduke

‎11-07-2019 12:10

@Marrrmaduke Yes I have and everything is up to date. 

Best Answer
0 Votes

‎12-29-2019 06:54

In response to Preston.s

‎12-29-2019 06:54

It recently started working

Best Answer
0 Votes