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Fitbit Versa (original) screen detached

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‎10-12-2020 17:21

‎10-12-2020 17:21

So after less than 2 years my screen neatly and completely detached. I do not abuse the watch at all, it just came off one day. Thinking it's out of warranty (should've checked first)  I carefully used some super glue to reattach it. It works, but not the touch screen.

 

Anyone know if there's a 2 year warranty in Australia, and if I've now voided it? Also, curious why the touchscreen would stop working after reattaching.

 

Thanks.

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‎10-13-2020 11:03

‎10-13-2020 11:03

Hi @vjrossi, welcome to our Fitbit Community. I'm sorry to hear that the screen of your Fitbit Versa detached. Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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