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Fitbit Versa quick replies

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‎10-21-2019 10:11 - last edited on ‎09-22-2021 12:02 by Moderator Alum

‎10-21-2019 10:11 - last edited on ‎09-22-2021 12:02 by Moderator Alum

My Fitbit doesn’t give me the option to reply to a text message when I get the notification. How can I rely ?? Do I need to restart my Fitbit? I just updated it when the update came out for the app / Versa Fitbit 

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6 REPLIES 6

‎10-21-2019 10:18

‎10-21-2019 10:18

Hi @allison62 , to be able to help you the best way possible, I need to know which phone you're using. Regards kuzibri

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‎10-21-2019 10:28

In response to SunsetRunner

‎10-21-2019 10:28

I am using an iPhone X max. 

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‎10-21-2019 10:28

In response to SunsetRunner

‎10-21-2019 10:28

It is at version 12.3.1. 

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‎10-21-2019 11:15

In response to allison62

‎10-21-2019 11:15

Hi, make sure you have the latest version of the Fitbit app on your phone. If you don't, update it. Exit the Fitbit app, restart your phone and your Versa, restart Fitbit app again and sync it with your Versa and see whether quick replies are working now. Regards kuzibri

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‎10-21-2019 11:22 - edited ‎10-21-2019 11:23

‎10-21-2019 11:22 - edited ‎10-21-2019 11:23

@allison62   iOS does not support Quick Replies.  Only Android supports Quick Replies.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-21-2019 12:34

In response to LZeeW

‎10-21-2019 12:34

Oh darn! Thank you for telling me. On my Fitbit app I can customize my quick replies but hen I click the message notification on my Fitbit it will just have the option to “clear” not reply 

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