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Fitbit Versa replacement, can I keep the old one?

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‎05-30-2019 17:34 - last edited on ‎11-16-2021 16:24 by Moderator Alum

‎05-30-2019 17:34 - last edited on ‎11-16-2021 16:24 by Moderator Alum

I am getting a replacement for my damaged Versa . So can i still use the old one as it still works so that i can  keep the new one for the future??  As i dont want to bin it...

 

 


Moderator edit: subject updated for clarity

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‎05-31-2019 05:26

‎05-31-2019 05:26

There was someone on the Blaze forum a while back, that got a replacement yet decided the original was good enough for a while. A year or so later when they tried the replacement, it was allegedly faulty. They were on the forum complaining Fitbit would do nothing for them. If you're getting a replacement in good faith, you should probably make sure it works. You can only have one Versa on your account at a time. 

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‎05-31-2019 02:10

‎05-31-2019 02:10

Hi @Ramesh6 If you still have it, yes you can use it. But not if Support asked for it back or if they ask you to destroy it.

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Helen | Western Australia

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‎05-31-2019 05:26

‎05-31-2019 05:26

There was someone on the Blaze forum a while back, that got a replacement yet decided the original was good enough for a while. A year or so later when they tried the replacement, it was allegedly faulty. They were on the forum complaining Fitbit would do nothing for them. If you're getting a replacement in good faith, you should probably make sure it works. You can only have one Versa on your account at a time. 

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