Fitbit Versa's battery dying

[Laura528]

I put my watch on at 7:00 every day and by 4:00 it is dead. I do not use it that much daily. I use it tell time, get a few text notifications, and I have one alarm. I don’t understand why it’s draining that battery so quickly. It is fully charged when I take it off the charging station.

Moderator edit: updated subject for clarity

[NellyG]

Hi @Laura528 That doesnt sound like normal behaviour - mine lasts for several days. Try restarting it several times and if that doesnt help, please come back here.

Restart your tracker

[JuanJoFitbit]

@Laura528 Welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is not lasting as long as it should.

I'd just like to know if the issue persists or if it got resolved after trying the restart process that shared @NellyG. In addition, please check out and follow the tips that are listed in this help article, which are tips in order to improve the battery life of your Versa.

Keep @NellyG and me posted on the outcome! 

[Laura528]

I have restarted my Fitbit and even adjusted some settings to reduce use. The problem is still persisting. By 4 pm it is completely dead. 

[SunsetRunner]

Hi, contact Customer Support and ask for a battery test. Also mention that you already tried the restart procedure to solve the problem. 

[JuanJoFitbit]

@Laura528 Thank you for getting back and trying all the recommended troubleshooting steps.

I was able to get in touch with our Support team and it seems that you followed @SunsetRunner's advice. I'm glad that a solution was provided.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

I'll be around if you have any questions!