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Fitbit Versa scratched screen

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‎09-11-2018 08:39 - last edited on ‎09-12-2018 11:51 by Fitbit Moderator

‎09-11-2018 08:39 - last edited on ‎09-12-2018 11:51 by Fitbit Moderator

I got the fitbit versa for my birthday. 6 September last. Now I have 3 small scratchen on it.  Do not think so for  such an expensive fitbit. Why not a geep protective film or something similar. I am very sad about of. I was so happy whit this beautiful gift. Van I do something about it or is it already manage forever? Did not even notice it. 

 

 

Moderator edit: updated subject for clarity

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3 REPLIES 3

‎09-12-2018 12:00 - edited ‎09-12-2018 12:04

‎09-12-2018 12:00 - edited ‎09-12-2018 12:04

@Gerda1967 Welcome! It's great to see you around. Sorry to hear about your damaged Versa screen. For this you can let our support team know about it. They will review the issue and provide options based on the warranty. You will get an email from them.

 

I also moved your post to the correct board.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-12-2018 12:16

In response to AlvaroFitbit

‎09-12-2018 12:16

I let you know.  Thank you

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0 Votes

‎09-12-2018 12:45

In response to Gerda1967

‎09-12-2018 12:45

@Gerda1967 It's almost certain that support isn't going to help you and is just going to waste your time. If you bought your Versa with a credit card, the bank might take care of you. Or, depending where you live, consumer protection laws might force them to take care of you. And you can get screen protectors from Amazon or eBay. I recommend glass.

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