Fitbit Versa stopped syncing with phone

[SunsetRunner]

Have a New fitbit versa (4days) old. It stopt syncing about 6h ago. It trys but nothing hapends. Have the app on a samsung galaxy s7.

Moderator edit: updated subject for clarity

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[JuanJoFitbit]

@SunsetRunner welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped syncing with your phone.

I'd just like to know if the issue persists or if it got resolved after following the great troubleshooting steps that shared my friend @SteveH.

If you found his post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

Looking forward to your response!