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Fitbit Versa water damage

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‎10-15-2022 06:13 - last edited on ‎10-16-2022 09:28 by Moderator Alum

‎10-15-2022 06:13 - last edited on ‎10-16-2022 09:28 by Moderator Alum

Half a year ago I dropped my new Fitbit Versa in the pool and it just died and didn't work, but I never touched it again. There were little water bubbles in the heart monitoring sensor, but they are away now and I can't see any water anymore. Is there any chance that I can charge it and it works, can a repair service repair it or do I get a new one if I contact support? thanks for answers

 

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‎10-16-2022 09:33

‎10-16-2022 09:33

Hi there @DonutFly, it's good to see you back in the Community.

 

I understand how you feel about this situation. I'd recommend you contact Support Team for further assistance.

 

Have a good one.

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