Fitbit Versa will not turn on

[HandleDandle]

I've had the Versa about a year and had little trouble with it and water--had it with me on multiple swims and hops in the pool or lake. Today, I dried it after a swim and started to charge it. When I came back to check on it, the screen won't turn on. 

The few things I've tried have been unsuccessful. My phone's Bluetooth menu seems to show it, but attempts to sync have been unsuccessful. Additionally, I have held down the Back button (with and without the bottom right button), and I cannot get the watch to restart. After further time on the charger, the unit definitely feels warm, but there's just no response.

Any advice? Thanks!

[JuanJoFitbit]

@HandleDandle, welcome to our Fitbit Community. I'm sorry to hear that your Versa won't turn on even though you have restarted it and tried to fully charge it.

Since you mentioned that your Versa feels warm, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.