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Fitbit Versa

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‎08-30-2019 16:48

‎08-30-2019 16:48

July 18, 2018 I received my Fitbit versa, purchased for Best Buy. Model FB504SRGU. I have absolutely loved it and took VERY good care of it. August 8, 2019 it started flashing and vibrating for no reason!!! I searched the issue and thought I had the fix......I did NOT!!! As of today the battery only last about 4 hours because the watch constantly vibrates!!! It will not stop!!! Flashing from different screens. I can’t even wear it. Of course this happens just after the warranty is expired. Please help!!!

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‎08-30-2019 19:06

‎08-30-2019 19:06

Hi @DUrban007 I assume you have restarted it several times? Restart your tracker

Have you tried a factory reset? Settings app on the Versa abd scroll down to About.

If these dont work Im afraid it is dying and your only optionnis to contact Support and see ifbtjey are willing to help at all (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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2 REPLIES 2

‎08-30-2019 19:06

‎08-30-2019 19:06

Hi @DUrban007 I assume you have restarted it several times? Restart your tracker

Have you tried a factory reset? Settings app on the Versa abd scroll down to About.

If these dont work Im afraid it is dying and your only optionnis to contact Support and see ifbtjey are willing to help at all (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-01-2019 06:33

In response to NellyG

‎09-01-2019 06:33

Yes I have tried them all. I will contact the link you shared. Thank you so much!!

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