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Fitbit app keeps freezing and closing down since upgrading to versa from a blaze

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‎03-30-2019 15:59

‎03-30-2019 15:59

I have a Samsung galaxy A5 (2017) and since upgrading to a versa from a blaze the app is constantly freezing and closing down.  Anyone else had this or does my phone need upgrading too ?

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‎03-30-2019 16:21

‎03-30-2019 16:21

Hi, sorry to read that the update did not finish. You do not need to upgrade your phone's sofware. Have a look at this little guide that gives you suggestions about to update your Versa to the latest Firmware Version: https://community.fitbit.com/t5/Versa-Versa-Lite/Hassle-free-guide-to-update-your-Versa-s-firmware/t.... If you think my post was helpfull for you, see my signature. 

Thanks,  

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‎03-30-2019 16:21

‎03-30-2019 16:21

Hi, sorry to read that the update did not finish. You do not need to upgrade your phone's sofware. Have a look at this little guide that gives you suggestions about to update your Versa to the latest Firmware Version: https://community.fitbit.com/t5/Versa-Versa-Lite/Hassle-free-guide-to-update-your-Versa-s-firmware/t.... If you think my post was helpfull for you, see my signature. 

Thanks,  

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