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Fitbit icon flashing on Versa screen

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‎08-22-2019 09:58

‎08-22-2019 09:58

My Versa's screen just has the Fitbit icon flashing on and off.  I have put it on the charger but the same thing happens.  All the lights at the back are off and no buttons work.  It has downloaded all my info to my Samsung  9+ phone ok. Anyone got any suggestions?  I have had the Versa just over a year now.

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‎08-23-2019 14:28

‎08-23-2019 14:28

Welcome to the Forums, @Jackie6810. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Versa. Since the buttons are not working, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

I'll be around if you need further assistance. 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-23-2019 14:28

‎08-23-2019 14:28

Welcome to the Forums, @Jackie6810. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Fitbit Versa. Since the buttons are not working, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

I'll be around if you need further assistance. 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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