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Fitbit keeps turning off

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‎08-16-2022 10:47 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

‎08-16-2022 10:47 - last edited on ‎12-18-2022 17:25 by Fitbit Moderator

Hi

My Fitbit versa 3 keeps restarting or turning off. The watch is fully charged and fully up to date.

Is this common problem that can be resolved? 

Thanks

 

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‎08-16-2022 10:56

‎08-16-2022 10:56

Hi @Kim7787 - this constant rebooting seems a fairly common issue as there are many posts in the forums about it. And especially if you just updated the firmware.

 

Can you chat via the Fitbit App, click profile photo, Help & Support, Contact Customer Support. They may be able to help get it working.

Author | ch, passion for improvement.

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