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Fitbit logo blinking on my Versa's screen

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‎07-07-2020 14:42 - last edited on ‎08-20-2020 06:25 by Fitbit Moderator

‎07-07-2020 14:42 - last edited on ‎08-20-2020 06:25 by Fitbit Moderator

My Fitbit Versa 2 has had the Fitbit Logo flashing. I charged it and I have tried to hold the button down to factory reset it and the logo is still flashing on it. Help! Thanks.

 

 

Moderator edit: updated subject for clarity

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‎08-20-2020 06:22

‎08-20-2020 06:22

Hi @MitziNicole, welcome to our Fitbit Community! Regarding the screen issue that your Fitbit Versa 2 experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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