Fitbit logo on new Versa 2

[daobrien]

I bought Versa 2 yesterday, can’t do anything with it!! The screen shows Fitbit emblem and the small battery 

Moderator edit: subject for clarity

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community, @daobrien. 

I am glad to assist you with your concern regarding the Fitbit logo and a battery sign you see on your new Fitbit Versa 2. I totally understand how you are feeling and I am here to help you. Have you paired your watch to your Fitbit account? You can confirm the steps to set up your device in this help article: How do I set up my Fitbit device?

Let me know if the issue persists, I'll be around. 

[daobrien]

Thanks!

Sent from my iPad

[LiliyaFitbit]

Hi @daobrien, thank you for your reply. 

I am glad the information shared was helpful. Thank you for your time and efforts. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

Keep on visiting the forums. Happy stepping!