07-15-2019 11:43
07-15-2019 11:43
My fitbit was working fine this morning when I went for a run and worked out and it randomly stopped tracking my steps, calories, and heart rate. Like all the icons on my clock face for the heart, stairs, exercise time and calories have nothing below them. I turned it off and back on three times and that didn't work. When I scroll down beneath my heart rate is being picked up, but my steps, calories and stairs haven't changed. Any advice what to do? Any help would be appreciated!
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07-15-2019 11:49
07-15-2019 11:49
Try switching to a different clock face,
07-15-2019 11:49
07-15-2019 11:49
Try switching to a different clock face,
07-15-2019 12:11
07-15-2019 12:11
Thanks, that worked!
07-15-2019 12:44
07-15-2019 12:44
Some of the non-Fitbit developed clock faces occasionally develop such problems, though most are fine.