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Fitbit not tracking anything

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My fitbit was working fine this morning when I went for a run and worked out and it randomly stopped tracking my steps, calories, and heart rate. Like all the icons on my clock face for the heart, stairs, exercise time and calories have nothing below them. I turned it off and back on three times and that didn't work. When I scroll down beneath my heart rate is being picked up, but my steps, calories and stairs haven't changed. Any advice what to do? Any help would be appreciated!

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Try switching to a different clock face,

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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3 REPLIES 3

Try switching to a different clock face,

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Thanks, that worked!

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Some of the non-Fitbit developed clock faces occasionally develop such problems, though most are fine.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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