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Fitbit versa 2 button not working

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‎05-20-2021 12:25 - last edited on ‎12-25-2022 04:31 by Moderator Alum

‎05-20-2021 12:25 - last edited on ‎12-25-2022 04:31 by Moderator Alum

I got my versa as a gift and button didn't work from the start. I try to reset but I didn't work I try to clean it with air nothing. What else can I do?

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‎05-20-2021 18:43

‎05-20-2021 18:43

Welcome to the Fitbit Community, @Vesta1986.

 

Congrats on your new Fitbit Versa 2. I'm sorry to hear that you are having difficulties with your watch. Thank you for trying to resolve the issue before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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