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Touch screen not working-Versa 2

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‎05-20-2021 15:02 - last edited on ‎12-25-2022 04:31 by Moderator Alum

‎05-20-2021 15:02 - last edited on ‎12-25-2022 04:31 by Moderator Alum

I’ve searched and the answer provided in the forum hasn’t worked and seems it hasn’t worked for anyone. 

Versa 2. Touch screen not responding to touch. I’ve tried rebooting numerous times and I’ve changed the clock face, but still no success. Ive read about doing and entire reboot and lose non synced data but it requires your touch screen to work. Can someone please help 

 

Moderator edit: updated subject for clarity

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‎05-20-2021 19:02

‎05-20-2021 19:02

Welcome to the Fitbit Community, @Kristastocku.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

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