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Fitbit versa 2 screen doesnt swipe

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My fitbit versa 2 doesnt seem to swipe anymore even after installing the new IOS update. please advise.

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It's official my just over 2 month year old Versa 2 has become a glorified pedometer!  It doesn't swipe; I can't choose exercises on it to track; I can get to the "relax" breathing face but I keep tapping (gently) the arrow to begin and it doesn't work; all in all very disappointing.  I even restarted the watch to no avail.  Went to desk top to see if I could access "settings" so that I can set battery saving tip of making clock NOT show everytime you flip your wrist and I can't do there (on the desktop) either.  

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