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Fitbit versa 2 won't start after Manufacturing reset

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‎08-19-2022 17:33

‎08-19-2022 17:33

So much for my Dumb A**!! Well... effective today, which would be 8/19/2022, I just got my Fitbit in the mail today to replace my Fitbit versa. I was so excited to use it. After charging up,  I noticed everything but the Heart rate was working.  So, I went through all of the troubleshooting and still No results. Then my last resort was to do the manufacturing reset and now my Fitbit versa 2 won't come in at all. The same day I received it. And Yes I have it on charge as we speak. So, hopefully,  this will resolve it otherwise, I'll just have to replace it and get my refund "AGAIN!!!!

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‎08-20-2022 13:17

‎08-20-2022 13:17

Hello @Brich1979 

 

When you say it won’t come on at all do you mean completely unresponsive?? Complete black screen and doesn’t respond at all? 

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