Fitbit versa 3 completely unresponsive

[WilliamStraten]

I cannot restart or do anything. It is unresponsive to touch, button pushing and everything. I have tried to restart multiple times and have covered the entire button with my thumb and it won't do anything.

[WilliamStraten · Accepted solution]

After holding it in my hand while typing this forum after 5 minutes it suddenly decides to work

[Guy_]

Hi @WilliamStraten - there is an option to start it by putting it on charge. The advantage of this approach is if the battery is flat it will charge it and will auto start it generally.

The other thing to check is if you swipe the face to the right to get to Quick Settings is that you have wrist motion enabled so that twisting your wrist wakes it, as does double tapping it the device is on and charged.

[Bamboo3]

Hi can i ask what can i do to my fitbit watch.it doesnt work.

[Guy_]

Hi @Bamboo3  - if the watch is blank and not responding it may just need charging.

If you have tried changing and it doesn't help then check the cleaning and the cable, see details in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen