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Fitbit versa died

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‎12-28-2019 04:37 - last edited on ‎02-15-2023 12:28 by Moderator Alum

‎12-28-2019 04:37 - last edited on ‎02-15-2023 12:28 by Moderator Alum

My Fitbit Versa just died on me this morning and now won’t charge...any ideas how to fix this?

 

 

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‎12-28-2019 04:50 - last edited on ‎02-15-2023 12:29 by Moderator Alum

In response to Lillyg51

‎12-28-2019 04:50 - last edited on ‎02-15-2023 12:29 by Moderator Alum

My new Fitbit Versa 2 device is not working .

I haven't setup account yet 

Please help

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‎12-28-2019 04:39 - last edited on ‎06-30-2024 05:37 by Fitbit Moderator

‎12-28-2019 04:39 - last edited on ‎06-30-2024 05:37 by Fitbit Moderator

@Lillyg51 You can try to restart it, but if it is truly dead, then you need to contact Customer Support to see if they can replace it for you. 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎12-28-2019 04:46

In response to Heather-S

‎12-28-2019 04:46

Thanks...I’ve tried to restart it but no luck. I’ll contact customer support 

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‎12-28-2019 04:50 - last edited on ‎02-15-2023 12:29 by Moderator Alum

In response to Lillyg51

‎12-28-2019 04:50 - last edited on ‎02-15-2023 12:29 by Moderator Alum

My new Fitbit Versa 2 device is not working .

I haven't setup account yet 

Please help

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