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Fitbit versa not logging my sleep

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‎05-04-2019 00:56

‎05-04-2019 00:56

Logged sleep first night then stopped.  Put it back to factory settings worked again first night then stopped again. Any ideas please. 

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‎05-05-2019 17:17

‎05-05-2019 17:17

It's great to see you around @Ilupo ! 

 

I appreciate your participation in the Forums and for sharing the details of the issue you're experiencing with your Fitbit Versa not registering your sleep. I really appreciate that you have shared the steps you took to resolve this. I recommend restarting your device and checking if the device is snug on your wrist. Please try sleeping with the device on your non-dominant hand if you haven't done this already. 

 

You can find more information about tracking sleep in this help article: How do I track my sleep with my Fitbit device?

 

I'll be around if you need further help!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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