Hi. I've had my Fitbit Versa since July of 2018. So far it has been working great. Yesterday it was all working fine, and when I woke up this morning, to check the time it didn't turn on. This was strange because last night I checked the battery and it was 35%. I tried pressing the left button to turn it on, it didn't work, so I decided to put it on the charging cable for a bit. As soon as it touched the cable, 0% came on the face, and after that, the screen was black for a bit. Then the Fitbit logo came and it stayed for a while before turning black again.
I have tried restarting the watch, but it doesn't work, I have tried troubleshooting, but as soon as I take it off from the cable, it turns off completely.
Also, I tried to do a factory reset, but it doesn't let me because the battery is not 50% and on the face, it says that is not possible to sync the data.
Please help me because I have tried everything
