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Fitbit versa

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I woke up Thursday morning and my versa was black. I put it on the charger and had the logo that said: down load the Fitbit app. Since then I spend hours to reset, delete the app, turn blue tooth on and off, writing to fit bit support team and spend more hours trying to update. Nothing is working!!! It always come back saying: finish set up and it needs an update, which doesn’t work when I try it. Who had the same problem and solved it? I am at my wits end!

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Hi @Megasauer I think it is not sounding good and your best option is to contact Support.

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Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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