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Forgot password for Versa 2

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‎05-26-2020 05:56

‎05-26-2020 05:56

I purchased a second hand Fit bit Versa 2 and it has a password on it and I don't know the original owners information to remove it. Is there a way to reset it?

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‎05-26-2020 08:32

‎05-26-2020 08:32

They should have done a factory reset before sending out.

If the tracker hasn't asked you to reset, the easiest thing to do is contact the seller for the pin.

Otherwise we need to perform a factory reset.

 

Hold the back button for about 8 seconds. 

When the Fitbit logo disappears:

Release the button briefly (for less than 2 seconds). 

Hold the button again until they feel a second, longer vibration, which indicates the factory reset. 

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