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Versa 2 not charging or working

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‎05-26-2020 03:33 - last edited on ‎08-25-2021 12:50 by Moderator Alum

‎05-26-2020 03:33 - last edited on ‎08-25-2021 12:50 by Moderator Alum

My Versa 2 is not charging or working at all.  Is there a way to contact customer support with out using Twitter. Cant find or figure out another way.

 

 


Moderator edit: subject updated for clarity

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‎05-26-2020 04:34

‎05-26-2020 04:34

I went through twitter.  It took 4 days.  The email address they emailed me from is https://contact.fitbit.com

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‎05-26-2020 04:34

‎05-26-2020 04:34

I went through twitter.  It took 4 days.  The email address they emailed me from is https://contact.fitbit.com

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‎05-26-2020 08:27

In response to _Suzi_

‎05-26-2020 08:27

In the top right of every page is a slide out menu that contains a link to Fitbit support.

This link may also be found through the below link to Help or the link to Help found in the Fitbit app.

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