Frozen Versa 2

[OrlaghO]

My Versa 2 freezes
I had to restart it 4 times yesterday and shut down. Have had to restart it twice today and still frozen on clock face. Only have it since Christmas 

Moderator edit: format

[NellyG]

Hi @OrlaghO I have flagged a moderator to come and help you 

[OrlaghO]

Thanks a mill x. Contacted support too so fingers crossed this can be rectified 

[SilviaFitbit]

@OrlaghO Welcome to the Community. Thanks for the details mentioned. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

@NellyG Thanks for flagging the post. 

I'll be around if you have any additional questions. 

[Helpr]

I have the same problem. My Verza 2 is frozen and it would not restart. But it is frozen on my second screen on the right. Moderator can you help me.

[SilviaFitbit]

@Helpr Welcome to the Community. Thanks for the details mentioned. 

I would like you to provide me with more details about your Versa 2 frozen on the second screen, please attach a picture to your next reply. In the meantime, please try restarting your watch. 

Keep me posted. I'll be around if you have any additional questions.