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Frozen Versa Lite

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‎03-05-2020 19:52

‎03-05-2020 19:52

My Fitbit Versa Lite is frozen. It is on, tracking steps, and paired with my app. It syncs and everything. Help! The side button does nothing. 

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‎03-06-2020 12:00

‎03-06-2020 12:00

Welcome to the Fitbit Community, @RachelMae.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa Lite being frozen. I totally understand how you are feeling. I could see that you got in touch with our Support team about this and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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