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GPS Issue with Versa

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‎08-18-2018 08:57 - edited ‎08-18-2018 08:58

‎08-18-2018 08:57 - edited ‎08-18-2018 08:58

Initially had difficulty with New Versa and iphone in Exercise app connecting with the GPS. In "Privacy" in settings I noticed the Fitbit button was set to "connect when using app". When I changed it to "Always" the GPS magically connect. Why won't the gps work when in exercise walk mode? Will there be a firmeware up date to change this issue?

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‎08-18-2018 13:17

‎08-18-2018 13:17

Hi @chas66! Glad to see you in the Fitbit Community! 

 

Could you please elaborate your issue further? I have having a little bit of difficulty understanding your situation. 

Versa- Ionic- Charge- Charge HR- Charge 2- Blaze
Alcatel Revvel (Android 7.0)

Did I solve your issue? Vote my comment as solution!
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‎08-18-2018 13:39

In response to Israelarreola11

‎08-18-2018 13:39

I would be happy to. On an iphone, when you go to settings, tap the Privacy button to turn on "Location Services" so the gps will work. Back out of that to the main settings. Thumb down the page to the find "Fitbit" and tap. Inside Fitbit you will see the "Location" tap that and you will see three choices. (1) Never, (2) While Using the App, (3) Always. The gps will only connect to the fitbit if the "Always" is selected. It will not connect if "While Using the App" is selected. I would like for you to consider making the gps connect to the fitbit when the "While Using the App" is selected and not just with "Always". Hope that is clearer.

Best Regards,

Charles
www.500px.com/elkhorn2013
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