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Green dot on Versa 2 display

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‎01-09-2021 18:46 - last edited on ‎01-12-2021 15:26 by Fitbit Moderator

‎01-09-2021 18:46 - last edited on ‎01-12-2021 15:26 by Fitbit Moderator

Hi I have had this green dot on my versa 2 for over a week now and I’ve restarted it and everything someone please help I got it for Xmas I hope it’s not broken it went from green to yellow

 

Moderator Edit: Clarified subject

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‎01-10-2021 00:57

‎01-10-2021 00:57

HI, thanks for sharing, as you have restarted it and the problem remains its probably best to take it back to the shop and exchange it or to contact Fitbit Support  directly so they may be able to help you.

Author | ch, passion for improvement.

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‎01-12-2021 15:29

In response to Guy_

‎01-12-2021 15:29

Hi @cmcollins8293, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before posting over here. Since our restart process didn't fix the issue, please try changing your Versa 2 clock face following the steps that are specified on: How do I change the clock face on my Fitbit device? and let me know if the issue persists.

 

I'll be here if further assistance is needed. 

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