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Had to send the Versa 2 back.

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‎09-23-2019 14:39

‎09-23-2019 14:39

I had to send mine back.  Either (1) the bluetooth was not working or (2) it doesn't work with my phone (LG g8). I called FB Customer Service, and they also couldn't tell if it was a faulty watch or my phone.  While the g8 isn't listed among the compatible phones, the g6 is listed, so I thought it would work. Very disappointing.  I'll buy one, again, if I learn that it definitely works with the g8.  Come on, Fitbit.

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‎09-24-2019 21:06

‎09-24-2019 21:06

@Als221 what were the symptoms ?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎09-25-2019 07:44

In response to Marrrmaduke

‎09-25-2019 07:44

On set up, the phone could not find the Versa 2 most of the time.  When it did find it, it couldn't pair with it.  The phone works quite well pairing with my Alta HR and my Pebble Time Steel.  Thanks.

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‎09-25-2019 15:25

In response to Als221

‎09-25-2019 15:25

@Als221 I will be honest, IMHO it should work. Perhaps you got a defective unit. Can you get a new one from a local retailer? Just in case, when adding Versa next time make sure all other trackers are not in the range. It's weird. 😐

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎09-25-2019 15:31

In response to Marrrmaduke

‎09-25-2019 15:31

Thanks, but before I buy another one, I am going to wait for more confirmation that it really does work with the g8.  While talking with the FB Customer Service rep, I did move the Alta HR to the farthest end of my apartment which is usually out of range.  Still wouldn't pair.  But I appreciate your response.

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