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Have to restart Versa 2 for every sync

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‎07-13-2021 08:54 - last edited on ‎07-13-2021 15:12 by Fitbit Moderator

‎07-13-2021 08:54 - last edited on ‎07-13-2021 15:12 by Fitbit Moderator

I’m getting very irritated.  Every time I want to sync my versa 2, I have to restart it.  This means I’m also not getting my calls or texts, or step notifications.  Everything is updated, reinstalling the app didn’t help, restarting the phone hasn’t helped.  How can I fix this?  My watch is only 6 months old and shouldn’t be having issues already 😡

 

Moderator edit: all-caps

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‎07-13-2021 15:11

‎07-13-2021 15:11

Thank you for visiting the Fitbit Community, @0Amy.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to resolve them before contacting us.

 

Whether you haven't done it already, please follow these troubleshooting steps to resolve syncing issues.

 

If necessary, please visit this article for instructions on how to resolve difficulties with notifications.

 

Hope this helps.

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