Am having s problem with my heart rate data not syncing with my app. It is preventing me from getting my detailed sleep data, and my heart rate resting or otherwise is not showing in the app but does show on my versa 2. It hasn't even added the last 2 days when I click on the heart rate area in app, it is still showing my resting heart rate from 2 days ago, doesn't even show those days listed with no data. Its like the last 2 days are none existant when under my heart rate section of the app. I'm using the fitbit android app, with a Samsung galaxy s9. Not sure what to do to address the issue with fitbit. Im not happy, I only bought the watch 1 and a half months ago, and already having issues! It really upsets me that the sleep data isn't syncing either as that was one of the main things I wanted it for.
I've rebooted both my phone and watch. Hoping to avoid factory reset of my watch, but looks like that's my next step if it hasn't started working again by tomorrow morning. I've followed all other troubleshooting steps, that's my next. If that doesn't fix it not sure what to do. Any suggestions of what to do, I would love to hear them. Thanks every one!
