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Heart Rate not showing when Exercising

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‎10-22-2019 21:56 - edited ‎10-22-2019 22:01

‎10-22-2019 21:56 - edited ‎10-22-2019 22:01

Heart rate shows on the home screen on my Versa but as soon as I go into an exercise eg Yoga the heart rate field becomes blank. This has only started happening recently. I have restarted twice

 

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‎10-24-2019 08:55

‎10-24-2019 08:55

@kazza6460 I hope you're doing well! Sorry for the delay in my reply.

 

Let me help you with your missing heart rate data and thank you for restarting your device. This is odd. Once you sync the Yoga exercise does the app shows the heart rate data? Does this happen with other activities? Try removing this exercise, save and sync then add it again.

 

Let me know how it goes.

Alvaro | Community Moderator

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