Hi. So I’ve had fitbits the last few years. I’m aware they usually only last a few years. I’ve found the service to be excellent in the past. I’ve either had my Fitbit replaced for free or got a discount if the warranty has gone.
I used the chat feature a few days ago as the heart rate monitor has broken. I’ve done a reset and it works for a few hours then goes again.
after troubleshooting the guy on the chat said it was broken but I have an old fitbit versa so just use that instead. My old fitbit broke a few years ago.
I’d mostly like to fix the fitbit as the guy seemed to be copy and pasting the help. If not I’d like to see if I count for a discount on another one as Ive always had one in the part.
it works fine otherwise, just the green light on the back only works for a short time. Thanks!
