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Heart rate tracking accuracy

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Inaccurate heart rate readings reads 190 heart rate while I’m in bed resting also I have it laying on my table and it’s reading 124 by it self .how do I fix this ?? Thanks 

 

Moderator edit: Subject for clarity 

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Hi @Sheryl310, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Let me share with you that heart rate reading varies depending on several factors like movement, temperature, humidity, stress level, physical body position, caffeine intake, medication, etc. If you haven't already done so, please review our information and tips for heart rate accuracy here.

Though we've found that PurePulse provides better overall heart rate tracking than cardio machines or chest straps since it tracks your heart rate day and night, wrist placement during certain vigorous exercise is important. Review the information on optimal wear closely and make sure you follow the recommendations.
 
Keep me psoted and let me know if you have any additional questions.

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