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‎04-12-2020 04:39

‎04-12-2020 04:39

versa says needs internet permission to work, I've tried everything, resetting wifi, etc. My phone won't pair with it either and it's got full permissions. What do I do hope do I request a warranty claim, this is already a replacement device

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‎04-12-2020 06:46

‎04-12-2020 06:46

Hi @TammiW - Please contact Support. They can help with warranty issues. 

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‎04-12-2020 07:04

In response to SunsetRunner

‎04-12-2020 07:04

Does the fitbit app have permission to access the Internet? 

Do you have a VPN

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