Versa Lite won't swipe

[Grenldy]

My Versa Lite, I got for Christmas 2019 will no longer swipe so I can see my updates such as steps, short cuts, etc, all I see is time! Very frustrating for something I just got as a present!

Moderator edit: subject for clarity

[SteveH · Accepted solution]

First thing to try when a fitbit misbehaves is a restart by pressing and holding the button for 10 seconds.

It does no harm and can sort out all sorts of issues.

[AlejandraFitbit]

Welcome to the Community, @Grenldy and @SteveH, thanks for the input.

I understand how are you feeling. Also, I was able to see here that our friend @SteveH provided some instructions in order to fix this swiping issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

[Grenldy]

Yes it helped

Sent from my iPhone Tammy

[AlejandraFitbit]

Thanks for getting back, @Grenldy. I am glad to hear that your issue has been resolved. If there is anything else we can hep you with, do not hesitate to post it.

Keep the stepping up! 🙂

[Debbiewilliams5]

Didn't fix the problem