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How do I change the time?

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I purchased my Fitbit Versa Lite three weeks ago I have everything setup except for the time. I live in Kentucky I have chosen Kentucky Louisville for my time zone. My watch will show time 9:00am then it changed to 12:00 when it time to change to 1:00 it like on Military time I don’t know it is set on 12 hours or 24 I have worked with this I ready to give up.

 

 

Moderator edit: subject for clarity

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I don't understand.  Does it go directly from 9:00 am to 12:00 with no times in between?

Do you ever see an hour greater than 12?

1:00 pm military time is 13:00, not 12:00.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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like now 02:35.
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A warm welcome to the Community @Tex133 and @JohnnyRow thanks for the input.

 

If you want to make sure that you are properly changing your time, I recommend taking a look at the help article: How do I change the time on my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thank you I finally got it changed.
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You are welcome @Tex133, I am glad to hear that your watch is now working properly. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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