How do I get new Versa3 watch

[Msmb014512]

I want to know how I can get a new watch. It has not worked for a few months. It just keeps calculating the different phrases - in English, Spanish, French etc

[FaithHopeLove7]

If your watch is under warranty, contact Fitbit.

https://www.fitbit.com/global/us/legal/returns-and-warranty

[JuanFitbit]

@FaithHopeLove7 Thank you for your help and shared link . 

@Msmb014512 , A warm welcome to the Community! Thank you for your message. 
As mentioned by our friend FaithHopeLove7 , for our team to verify the warranty you'll need to contact Support. 

Just I'm not quite sure what you meant by :"It just keeps calculating the different phrases - in English, Spanish, French etc"
Do you see a message in the different languages to download the app?
If so, this means that you'll need to pair your Versa 3 with your account. 
Then please have a look at this: Why can't I set up my Fitbit device?