How do I request to return my Versa 2?

[finstavis]

How do I request to return my Versa 2?

[Odyssey13]

Hi @finstavis  it depends on where you purchased it. If from Fitbit directly, you have 45 days no questions asked to return it. Retailers vary as to their return policy. Is there a reason you wish to return it?

[finstavis]

I had bought it online from Fitbit.com, nothings wrong with my Versa 2 I just realized it didn’t quite suit my needs as I thought it would. I know about their policy but what process do I have to go through to return the product and get my money back?

[Odyssey13]

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[SandraDerr]

I need to return my fitbit versa2 because I am alegeric to it. How do I go about doing this?

[Odyssey13]

@SandraDerr  the contact information is in my post above. Let us know what happens.