11-20-2019 18:41
11-20-2019 18:41
How do I request to return my Versa 2?
11-20-2019 18:51
11-20-2019 18:51
Hi @finstavis it depends on where you purchased it. If from Fitbit directly, you have 45 days no questions asked to return it. Retailers vary as to their return policy. Is there a reason you wish to return it?
11-20-2019 18:56
11-20-2019 18:56
I had bought it online from Fitbit.com, nothings wrong with my Versa 2 I just realized it didn’t quite suit my needs as I thought it would. I know about their policy but what process do I have to go through to return the product and get my money back?
11-20-2019 19:04
11-20-2019 19:04
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options
02-03-2020 09:01
02-03-2020 09:01
I need to return my fitbit versa2 because I am alegeric to it. How do I go about doing this?
02-03-2020 09:18
02-03-2020 09:18
@SandraDerr the contact information is in my post above. Let us know what happens.