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How do I return my Versa 3?

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‎05-13-2022 11:08 - last edited on ‎12-18-2022 19:58 by

‎05-13-2022 11:08 - last edited on ‎12-18-2022 19:58 by

How do I return my fitbit, do I need a return authorization number?

 

Moderator Edit: Clarified subject

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‎05-13-2022 11:26

‎05-13-2022 11:26

Hi, @newtonww , if you bought your device directly from Fitbit you should get in touch with Fitbit Customer Support on Contact.Fitbit.com and they will give you the full information that you need.

Sense, Charge 5, Inspire 2; iOS and Android

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‎05-13-2022 13:02 - edited ‎11-10-2023 05:29

In response to Julia_G

‎05-13-2022 13:02 - edited ‎11-10-2023 05:29

Hi there, @newtonww. Welcome to the Community Forums.

As @Julia_G suggested, I've seen you contacted our Support Team after posting here and our team has already assisted you. If you have any questions regarding the return process, please feel free to contact our team back. 

You can also find more information at What's Fitbit's return and warranty policy?

Hope that helps. 

Maria | Community Moderator, Fitbit


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‎05-13-2022 14:39

‎05-13-2022 14:39

Would you be so kind as to t share why you are returning this watch as considering buying this watch?  Thanks in advance.

 

Cathi

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