01-07-2024
11:21
- last edited on
01-07-2024
11:33
by
MarreFitbit
01-07-2024
11:21
- last edited on
01-07-2024
11:33
by
MarreFitbit
I have a Versa 2 and can't update my clock face. It's on "always on display " and draining my power. It's not syncing, no ring tone, no message display. Need help to correct.
Moderator Edit: Clarified subject
01-07-2024 11:37 - edited 01-07-2024 11:58
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01-07-2024 11:37 - edited 01-07-2024 11:58
Hi there, @Teebaby65. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa 2 is stuck on the always on display feature and hence, it's causing the battery to be drained. I understand where your concern is coming from, I'll be glad to help you!
To turn it off, swipe down from the top of your watch and tap the quick settings icon > Always-On Display icon or find Always-On Display in the Settings app.
Also, to exist this mode, turn your wrist toward you, press the button, or double-tapp the display. For more information, see How do I see the time on my Fitbit device?
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Best Answer01-07-2024 11:37
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-07-2024 11:37
Best Answer01-07-2024 12:15
01-07-2024 12:15
Thank you Johnny Row, illustration was most helpful.
01-07-2024 12:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-07-2024 12:23
@Teebaby65 wrote:Thank you Johnny Row, illustration was most helpful.
That was taken right from the Versa 2 manual, which you can link to from https://myhelp.fitbit.com/s/products?language=en_US&p=versa_2