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How to remove Quick Settings menu

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‎01-06-2020 18:33 - last edited on ‎01-16-2020 19:37 by Fitbit Moderator

‎01-06-2020 18:33 - last edited on ‎01-16-2020 19:37 by Fitbit Moderator

I just got my versa lite to sync with my Galaxy 10e and notice some changes made since I was able to get it working. When I swipe down to get text notification a purple music note & 2 dots show up. If I click on the music note a Quick Settings shows up with 4 options. How do I make this go away so when I check my text messages I don't have this distraction?

 

Moderator edit: Subject for clarity 

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‎01-16-2020 19:37

‎01-16-2020 19:37

Hi @dsheree, welcome to the Community Forums! Sorry for the delayed reply.

 

Thanks for bringing this to my attention and the details that were shared in your post. Let me share with you that at this moment it's not possible to remove the Quick Settings menu that was implemented in the latest firmware update of your device.  

 

I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you have any additional questions.

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